KKday vs Klook - Best Travel App For Frequent Travellers
Last Updated: July 01, 2025
TweetAs a frequent traveller, I have used several online booking platforms to book my tours, tickets, and transportation. Among these, KKday and Kllok are the two most popular options. To compare them, I decided to try both apps during my trips to Asian countries. Plus, I also read online forums, talk with my fellow travellers, and did some research for a clear understanding of the differences between KKday and Klook.
So, in today's blog, I will share my personal experience of using both apps. If you are one who loves to travel like me, then this guide is definitely going to help you choose the best travel app for your next trip.
Founding and Background
KKday was founded in 2014 in Taiwan with the main goal of connecting travellers with authentic local experiences. This is a great idea as travelling becomes more fun when you interact with local culture and people.
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Klook was also founded in 2014, but in Hong Kong by Ethan Lin and Eric Gnck Fah. It expanded too fast and became a unicorn ($1 billion company) within just 4 years.
KKday vs Klook - Key Comparisons
Klook is a great choice for travelers exploring the world, offering over 500,000 activities. On the other hand, KKday is best for trips in Asian countries like Japan and Taiwan.
Feature |
Klook |
KKday |
Founded |
2014, Hong Kong |
2014, Taiwan |
Main Focus |
Wide global activities, convenience, bundles |
Authentic local and cultural experiences |
Global Coverage |
390+ destinations |
104+ countries and territories |
Total Activities Offered |
500,000+ |
150,000+ |
Popular Regions |
The US and European countries |
Southeast asian countries (Japan, Korea, Taiwan) |
Cancellation Policy |
Flexible, easy cancellation |
Strict, tighter cutoffs |
Payment Options |
Credit cards, Apple Pay, PayPal, 3D-Secure |
Credit cards and bank transfers only |
Best For |
Global travelers, flexible plans, tech-savvy users |
Asia-focused travelers, local culture seekers, budget explorers |
→ Also Read: Skyscanner vs Kayak - Best Online Booking Platform
1. Popularity and Reach
While talking about Asia, both KKday and Klook are great options as both cover almost all Asian countries. But when talking worldwide, Klook has over 500,000 activities in more than 390 destinations worldwide. But KKday has just about 150,000 activities in over 104 countries.
So if you are travelling in Asia, both are great choices, but for travelling around the world, Klook has more options.
2. Specialty and Focus
Klook is mainly focused on booking online tickets for outdoor activities (like hiking and watersports) and transport passes. I also used it many times to book my SIM card, train tickets.
On the other hand, KKday is more focused on providing travel with a cultural and unique experience. During my Taiwan trip, I booked my tea ceremony and a temple tour through KKday, and I really enjoyed it.
3. App Experience
As mentioned above, I have used both Klook and KKday. I found the Klook app smoother and easier to use. Plus, it has a rating of 4.7/5, which shows its reliability.
KKday app also works fine, but it is less reviewed and doesn't feel as friendly as Klook. Sometimes it's harder to find features you want.
So, for the travel app experience, Klook wins.
4. Price and Deals
KKday offers better deals and lower prices in East and Southeast Asia, including Taiwan, Japan, and Korea.
On the other hand, Klook has better deals in American and European countries. Plus, they also offer some timely flash sales, bundle deals, and discounts. Once, I saved 30% by booking through Klook.
5. Customer Support
During my trips, I used the customer support services of both KKday and Klook. Klook offers 24/7 support by phone, chat, and email, which was very easy and helpful.
KKday only provides support through chat and email. When I had an issue with a refund, it took some time to get a proper response, but eventually, it was resolved.
6. Cancellation and Refund
Klook has better and more flexible cancellation policies. I was able to cancel some bookings just before 24 hours and still received a full refund. On the other hand, KKday has stricter rules. Sometimes, you can only cancel a booking at least two days in advance, which can be frustrating.
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7. Safety and Security
Both the KKday and Klook apps are secure because they use SSL encryption. Klook feels more safer since it offers an extra security feature called 3D-secure for payments and accepts PayPal.
Pros and Cons of KKday and Klook
Both apps are good, but each has its own advantages and disadvantages. KKday works better in countries like Japan, Thailand, and Taiwan in Asia. Klook is better for travel in the United States and European countries.
Pros of KKday
- Focused on authentic local and cultural experiences
- Often has lower prices in East and Southeast Asia
- Great for niche tours in Japan, Korea, and Taiwan
- Helps travelers connect with immersive activities
- No booking fees, budget-friendly for Asian trips
Cons of KKday
- Smaller activity inventory (150,000+ experiences)
- Fewer destination choices (104+ countries)
- Stricter cancellation policies
- Limited customer support (no phone, only chat and email)
- Fewer payment methods (no PayPal or Apple Pay)
Pros of Klook
- Offers 500,000+ activities in over 390 destinations globally
- 24/7 customer support (phone, chat, email)
- Flexible cancellation policies on many bookings
- Accepts multiple payment options (credit card, PayPal, Apple Pay)
- Frequent flash sales, bundle deals, and exclusive discounts
Cons of Klook
- Can be slightly pricier in Asian markets
- Fewer deep cultural or niche experiences
- It may feel more commercial than local
- Some local activities may lack a personal touch
- An overwhelming variety may confuse first-time users
Who Should Use Klook and KKday?
I prefer to use KKday for my trips to Asian countries, especially when I want to experience the local culture. For travel outside of Asia, I usually choose Klook. If you're still unsure which to pick, the guide below will help you.
When to Use Klook?
Klook is best for travellers who want:
- A large activity selection
- 24/7 Customer Support
- Flexible Cancellation
- Global Options
When to Use KKday
KKday is best for travellers:
- Looking to engage in local activities
- Want to explore Asia on a budget
- Want a unique cultural experience
Final Thought
Both apps are good on their own. I recommend keeping both on your phone for your next trip. You can compare prices for activities to find the best deals.
Use Klook to get better deals and experiences when exploring countries in Africa, America, and Europe. Use KKday for better deals in Asia, like in Taiwan and Japan.
FAQs
Q1. How much do Klook and KKday charge for booking?
Klook or KKday doesn't charge any extra fees from the travellers; instead, they charge 10-30% commission from the tour operators or sellers.
Q2. How can I pay on Klook and KKday?
You can pay with credit cards, Apple Pay, PayPal, or other options through Klook. KKday only accepts credit cards and bank transfers, but not PayPal.
Q3. Are KKday and Rezio the same?
Rezio is a tool by KKday that can be used offline by travel operators. It has advanced features supporting over 12,000 activities, and prices start from $85 per month.
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